FRA-OS/ Import

The FRA-OS/ Import digital platform will standardize, simplify and speed up Customs import processes at Frankfurt Airport. In addition to investor Fraport AG and software provider DAKOSY, other vital project partners include the Freight Forwarding and Logistics Association of Hesse-Rhineland-Palatinate (SLV), the Association of Air Cargo Handlers Germany (VACAD), and the Customs Office CargoCity Frankfurt Airport. Together they seek to further advance digitalization in the cargo business and secure Frankfurt Airport's role as Europe's leading cargo hub. In its development, the project partners are building on the already-successful FAIR@Link communication platform. FAIR@Link will remain the location’s central platform and DAKOSY will continue to expand its further development. FRA-OS will broaden the platform to include important site-specific topics and cross-sectional functions for air cargo in Frankfurt.

As of August 2021, FRA-OS/ Import complies with the requirements from the EU Customs Code, which are particularly challenging in terms of 1:1 referencing at HAWB level for consolidated goods.

EU Customs Code requirements:

  • ICS 1: Provision of the Entry Summary Declaration (ESumA or ENS) at least 4 hours before landing for risk assessment by Customs
  • 1:1 referencing (eSumA:SumA): Presentation at the HAWB level by the cargo handling agent or by the carrier (which is now also possible)
  • Proof of the current location and immediate presentation of the cargo after landing


In order to trace shipments, Customs will in future require real-time status reports from all involved parties.


Until now, when importing consolidated air cargo, the summary declaration filing has been done at the Master AWB level. In the future, Customs plans to track each shipment at the HAWB level (or individual shipment level) in order to more accurately perform the risk assessment as a corollary to the ICS 1 declaration. This is also called 1:1 referencing. It is not an innovation. It is anchored in the ICS1 legal framework (legal basis: UCC, § 127 ff), and has been a part of the the Union Customs Code (UCC for short) since 2013.

The party who presents the goods assumes liability with Customs for the correctness of the information and for the implementation of instructions, particularly in regard to any possible sanction locks! They must ensure that each individual consignment is counted and presented. For this purpose, the consolidated goods must be broken down into individual parts. In order to slightly reduce this additional work, Customs has made one small concession. The carrier - if they are located within the Customs office district of Frankfurt Airport (within CCS) - can make the presentation at his gateway.

1:1 referencing means that the information stored in ATLAS on the basis of the ICS 1 declaration (ENS or Entry Summary Declaration), in particular regarding risk sanction locks, is displayed at the time of presentation in such a way that it can be tracked and processed at the first Airport of Entry into the EU.

Legal basis: Union Customs Code, § 127 ff

The new rules of the game for consolidated cargo affect the airline as primary importer of the goods into the European Community, as well as their respective GHA and airline CHA, and now also any carriers authorized to carry out presentation (with EORI number).

New for Frankfurt: authorized carriers are allowed to present consolidated freight shipments at an airport Customs warehouse! The presentation must be carried out in a Customs warehouse within the area of activity of the Border Customs Office CargoCity Frankfurt Airport. Transfer shipments also in the RFS (Road Feeder Services) must therefore also be presented on airport property.

 [GW1]RFS = road feeder services? Or does this need to be translated?

Carriers who want to use FRA-OS/ Import must register with FRA-OS/ Import.

Carriers who want to qualify for the right to present to Customs must register in FRA-OS/ Import in a specially designated database ("White List")!

1:1 referencing - the procedure

These carriers are authorized to perform the presentation of shipments in a Customs warehouse on airport property by means of a so-called Customs warehouse at airport procedure. The authorization must be confirmed by the airline’s CHA in each case. Afterwards, the authorized party automatically receives the import data record from FRA-OS/Import.

Many carriers already send so-called "transshipment lists" using FAIR@Link. In the future, the request for the import data record will also be made using these lists. This means that the data record will only be available if it has been requested and confirmed by the airline or its CHA. Of course, the carrier can also authorize his service provider to access the data record by means of the transshipment list. This makes the transshipment list even more important and, because of its new/additional function, it will in future be called a "procedural message." As soon as the data record is assigned, the carrier can begin the presentation process and the CHA is notified about who will be collecting the goods, or whether the CHA will need to present the goods on the carrier’s behalf.

As an alternative to this procedure, the carrier can also send a message to FRA-OS via EDI, or access the platform via the web.

Since the presentation can be made not only by the airline’s CHA but also by the carrier, Customs will not be exactly sure where the goods are located for several hours after landing. Therefore, Customs requires traceability of shipments in the form of real-time status updates from all parties who come into contact with the shipment - starting with the ground handling service that unloads the aircraft.


As a carrier, your first task is to indicate which AWB you want to claim. This is done via the procedural message (formerly known as the transshipment list). The confirmation takes place automatically in FRA-OS. It’s not necessary for you to call anyone or to write an e-mail. Your handling partner will ensure that the information reaches you as quickly as possible.

As soon as the goods arrive at your warehouse, Customs expects to receive a status of the warehouse receipt. This ensures the necessary transparency.


It is planned to complete program development by the end of June and, after a subsequent testing phase, to go into full operation probably on August 1, 2021.

We will offer regular consultation hours during Q2 and also provide updates on progress and frequently asked questions on this website.

Do you have questions or would you like to participate in our workshops on the topic? Write to us at or