Top news: Swissport is introducing slot booking for all traffic via FAIR@Link on 2 November 2020!
Swissport Cargo Services Deutschland GmbH will move into the new cargo handling hall (No. 544) in Frankfurt at the beginning of November.
Att the same time they introduce the mandatory slot booking via FAIR@Link (import from Nov. 2, export from Nov. 9).
Without a slot, delivery and collection at the new Swissport location will not be possible. From 30.10.2020 slots can be booked via FAIR@Link for collection from 01.11.20 22:00 hrs. Import shipments checked into FRA before 01.11.2020 will continue to be retrieved at the old location in building 558. Export deliveries as well as export RFS transports can be booked from 06.11.2020 and can be processed in the new building from 09.11.2020 06:00 am. For further information please scroll to the bottom of the page.
Slotbooking / Door Management System (RSS)
With the FAIR@Link Slot Booking module (RSS = Door Management System), forwarders and truckers can quickly and easily reserve doors with handling agents for their upcoming loading and unloading procedures, thus saving valuable time and achieving more efficient processing. Using the module also benefits handling agents, as they receive all the necessary information together with the slot booking in advance of the goods arrival. They can better plan their resources and avoid peak situations at check-in counters and doors. The necessary checks can be carried out beforehand, so that only a comparison of target vs. actual goods data has to be made when the driver arrives. A big time saver for everyone involved!
Truckers / Forwarders

- No waiting times, preferential dispatch at the doors
- Easier to plan and more disposition options for the driver
- High transparency through live information transmission throughout the clearance process (time stamped)
- Individual analysis of usage statistics
- Available in German and English
- Support (24x7)
Scope of the TPA
TPA: standard and professional
TPA helps forwarders and truckers to quickly and easily reserve doors at the airport handling agents for their upcoming loading and unloading processes. This means that the handling agent no longer needs to input data upon the driver’s arrival, but only to match it up. A big time saver!
The free standard package includes all the features necessary to use TPA and slot booking. The fee-based professional package offers a range of additional features that speed up the process and make it more transparent.
Function | Explanation/Additional Info | Standard | Professional |
---|---|---|---|
TPA input + Send | Convenient door reservation at FCS, Lufthansa and LUG with intuitive user interfaces. | Yes | Yes |
Print Collection Order | Verification of the confirmed appointments with the GHA, including booking data and QR code. | Yes | Yes |
Booking Overview | Smart overview of all recorded operations. Cancellations and changes can be easily managed and sent. | Yes | Yes |
Capacity indicator | Workload overview of the doors at GHA. | Yes | Yes |
Multilingual Software | Currently available in German and English, additonal languages planned. | Yes | Yes |
Training | Video tutorial on the website. | Yes | Yes |
FAIR@Link-App: Standard | Overview of your ramp appointment at the GHA. If the appointment changes, this is displayed live in the app. | Yes | Yes |
Support | Workdays from 6:00 bis 18:00. | Yes | Yes |
Support 24/7 | Round the clock support 24/7. | -- | Yes |
Print Pre-Declaration | Printing of TPA, including shipping data and creation of a PDF document | -- | Yes |
Default field values for AWB data | Quicker and easier TPA input with auto-completion of AWB data for import and export (when available). | -- | Yes |
Status overview | Complete transparency with live exchange of status information during all stages of handling (TPA sent, appointment confirmed by GHA, driver at desk, start clearance, end clearance). | -- | Yes |
Statistics | Detailed and extensive quality statistics for your processes. | -- | Yes |
Delivery receipt | Available sooner. | -- | Yes |
FAIR@Link-App: Professional | Mobile customs provision on the road and convenient modification of the existing ramp appointment taking into account the traffic forecast with a single click. | -- | Yes |