Support, documentation and training

More support services

You have a technical or content question about one of our software solutions and can’t find an answer online in the documentation for end-users / for developers ?

To contact our support team please use the contact information or simply fill out the support contact form.

The support team is also the right point of contact for questions concerning communication processes via our data centers.

If you are interested in our training offers  and want to book a training session, then contact our training team.

Contact our support team

Phone: +49 40 37860990
Telefax: +49 40 378609470
e-mail: support(at)

Support contact form

Support hours:

Monday - Friday 6 a.m. - 6 p.m.

Outside office hours, DAKOSY offers technical support 24/7.


Work more effectively with training by DAKOSY !

Our training courses focus on current topics, new logistics processes or software updates which are necessary in the course of release changes.

In addition to our open training courses, we offer customised training programs which can be held at your location, in our training center in Hamburg or online. We are pleased to support you with tailor-made courses.

Contact our training team

Melanie Sojka

email:  schulung(at)
Phone: 040 37003 - 489