Germany and Austria have a lot in common, including the same language, culture and regulations regarding EU-border traffic. However, there are big differences in Customs clearance procedures regarding other countries. Most of the time, it is necessary to use two separate software solutions for electronic Customs clearance in order to be able to comply with the rules and special regula- tions of the Customs authorities in both Germany and Austria.

With ZODIAK GE, DAKOSY offers a certified software solution that uses one interface to serve both countries as well as other EU countries such as Switzerland, the Netherlands and Belgium. In addition to this unique feature, the software also offers modules for order entry, invoice processing and billing as well as open interfaces to financial accounting

ZODIAK GE – Flexible, integrable software for Customs processing throughout Europe
When Ernst Stolzlechner, Managing Director of UNISPED Speditions GmbH, learned about ZODIAK GE, the software immediately appealed to him: “We have always wanted a solution that covers everything. We already had an electronic Customs software solution in use. However, we had a separate system for the invoicing, and our bookkeeping was done by a tax consultant.”

The decision to use ZODIAK GE came in the summer of 2016. The expansion to further processes, such as booking forwarding and the interface to financial accounting, were started immediately thereafter. Stolzlechner traveled with one of his key users to DAKOSY in Hamburg for a three-day workshop and an initial training session. Once again he was enthusiastic: “At DAKOSY, we were able to meet with diffe - rent experts to clarify the system requirements and answer all our questions. We were also very satisfied with the training program, as the employee knowledgeably dealt with our questions and needs.”

The training focused primarily on the program’s features and the administrative processes of ZODIAK GE. In a second training course which took place on- site at UNISPED, employees were trained in using ZODIAK GE for Customs clearance, ordering and billing processes to take advantage of the entire functional scope of the software.

Stolzlechner is very satisfied with DAKOSY: “Our employees appreciate working with ZODIAK GE. The option to initiate and process several Customs declarations in Germany or Austria at the same time is especially convenient and helps colleagues get their day-to-day work done more efficiently. The working relationship with DAKOSY is also excellent, as our contact person from the DAKOSY South office in Freiburg as well as the specialists in Hamburg always react quickly and knowledgeably to our needs.”