The time-saving search functions, for example for customs tariff numbers, customer information, or EORI numbers, are particularly popular with employees in their day-to-day work. The many options for validation messages, notes, and warnings within the customs declarations are also helpful. The pre-filled fields, master references, and wide range of assessment options are also highly rated.

“The deep integration of ZODIAK GE into our ERP system, MOTA, enables us to achieve significantly more effective processes, automated billing, and immediate credit limit checks for customers without deferment accounts,” explains Kunz. Another major advantage, Kunz emphasizes, is that ZODIAK GE offers customs clearance in Germany and Switzerland in a single interface. This means that a simple copy function can be used to generate an import declaration for Swiss customs from an export declaration for German customs, and vice versa. Customers also benefit from the close interlinking of the systems. The customs service provider offers customers a portal that gives them an overview of the customs status of their shipments and allows them to download their own reports and assessments.

ALS Customs Services feels well positioned to master the customs challenges of the future with DAKOSY at their side. Kunz explains: “We benefit from a strong long-term partnership with DAKOSY, which offers extensive customs expertise and communication on an equal footing. We are currently working on the transition from e-dec to the new Passar Swiss customs system, and DAKOSY is providing us with optimal support. As such, we are quite relaxed about upcoming changes, such as the new UCC regulations for central customs clearance.”